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Summer 2007    |    Special Focus    |    Getting And Using Deeper Consumer Insights
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  CustomerLifecycle  
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  QuickTakes  
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  Your customers aren’t one-dimensional. Your research shouldn’t be either.  
  Get personal with your customers. Channel Options makes it easy. Learn More.  
  Maximize your customer touchpoints and reduce churn by up to 40%. Learn How.  
 
Customer Lifecycle
Customer Lifecycle
It's a well-known and often-quoted marketing tenet: It costs five times more to acquire a new customer than it does to retain an existing customer.

Obviously keeping those you already have is a cost-effective strategy.

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Not all your clients are created equal. Reach each of them effectively with deeper consumer insights.
  GO DEEP!
In this issue, find ways to get and use deeper consumer insights to impact your bottom line. The more you know, the more you can accomplish.
 
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"Putting information into action"
 
Consumer Motivators
Consumer Motivators
Find the 'why' behind 'buy.' A new way to focus your marketing on consumer motivation: Next Generation
Direct Marketing
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Digital Digest
Digital Digest
If search engine marketing is the only way you're driving consumers to your company Web site, you're missing an enormous opportunity.
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Psychographics
Psychographics
Putting customers on the couch: Psychographic analysis offers deeper customer insights.
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Industry Insights
Industry Insights
What's going on in leading markets:
Financial
Hospitals/
Health Systems
Managed Care
Cable/Telecom
more >
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